About Calltree AI

We're on a mission to transform contact center operations through intelligent cost optimization and data-driven insights.

Our Story

Founded in 2025, Calltree AI emerged from a simple observation: contact centers needed a better way to understand and optimize their operational costs. Our team of industry veterans and AI specialists came together to build a solution that brings unprecedented visibility to contact center operations.

Our Mission

We believe that every interaction in a contact center represents an opportunity for optimization. By providing deep insights into operational costs and workflow efficiency, we empower organizations to make data-driven decisions that improve both their bottom line and customer experience.

Our Leadership

Kun Qian

CEO & Co-founder

Kun, co-founder and CEO of Calltree AI, previously a product leader at AWS where he focused on contact center solutions. During his tenure, he built and scaled multiple product lines that achieved tens of millions in annual recurring revenue. Drawing from deep insights into contact center operations and analytics, Kun co-founded Calltree AI to empower organizations with the data-driven insights they need to optimize operations and reduce costs.

Robertson Taylor

CTO & Co-founder

Robertson, co-founder and CTO of Calltree AI, brings a research background in High Performance Computing (HPC) and computer vision models. Previously at Marqo, he helped major e-commerce companies optimize their product search capabilities using fine-tuned multimodal embedding models. Robertson brings his expertise in AI and scalable systems to help Calltree AI transform contact center operations through data-driven insights.

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